Terms & Conditions

Terms and conditions


Please read these booking conditions carefully. All reservation requests (whether via email, telephone or post) are considered to be an acceptance of these conditions.

1. Payment

Payment in full plus a £150 damage deposit is taken at the time of booking.

2. Cancellations

Cancellations must be made in writing by email or post. Payments for cancellations within 4 weeks of your holiday start date will not be refunded unless we are able to re rent the apartment. Other Cancellations will be refunded in full. Any cancellation made by email

will receive a cancellation acknowledgement which must be retained as

proof of cancellation.


3. Sleeping Capacity

The number of people staying must not exceed the maximum number

agreed at the time of booking. If we become aware that the number of

people staying exceeded the maximum number, we reserve the right to ask

the entire party to vacate the premises. No refund will be given.


4. Arrivals and Departures

The Property shall be available from 3pm on the holiday start date

until 10am on the end date. Should you fail to leave the Property by

this time, a fee may be incurred which is payable out of the damage

deposit. All keys must be returned otherwise a �50.00 fee will be

incurred and deducted from the damage deposit.


5. Pets and Smoking

Pets and Smoking are both prohibited.


6. Linen and Equipment

The Property is equipped with bed linen including duvets, sheets and

pillowcases, towels and robes, all items specified on the Property’s

inventory. Linen and blankets for cots are not supplied. Any items that

are missing from the inventory at the end of the holiday shall be

charged to you at their RRP and deducted from the damage deposit.


7. Damage, Deposits and Cleanliness

All bookings are accepted on the condition that the Property will be

respected, and that you shall be responsible for any breakage and/or

damage to the Property and/or its contents. A damage deposit of �150

will be refunded in full within 14 days of departure, provided no loss

or damage has incurred and the Property is left in good order. In the

event of damage as a result of your holiday, we shall report to You

within 7 days of departure with a breakdown confirming the deductions we

will make from your deposit, details to cover; loss, breakage, damage,

extra cleaning costs to the Property or its contents. You have a further

7 days after deductions have been made to respond with any relevant



8. Candles

The use of candles or fireworks is prohibited


9. Right of Entry

We reserver the right to access the apartment at all reasonable times

for purposes of inspection or to carry out any necessary repairs or



10. Complaints

If you have any complaint, please notify us immediately. Please note

that complaints are much more easily resolved while you are still in the

property. If we receive any complaints of noise or disrespect and

damage to the property, we reserve the right to require visitors to

vacate the premises with immediate effect and with no compensation for

unused days.


11. Liability

We do not accept any liability in relation to any damage to, or loss

of, your personal property and belongings. It is your responsibility to

ensure that you have adequate holiday insurance cover. Lost property

will be held for 14 days and then handed to a local charity shop or a

recycling centre unless we have been contacted by you with proof of